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5 Common Online Business Challenges and How to Deal with Them

Building and managing an online business is not a simple thing to do. There will be obstacles and problems that you need to handle, which will help you get to know more about your business. Also, there are challenges you will need to overcome to keep your business running with no problem. As long as you can overcome these challenges, you will be well on your way to succeed in your online business.

Remember, treat your online business just like any other business. Here are 5 common online business challenges and how to deal with them:

  • Time Management Challenge

The first common challenge is the time management challenge. Most online business owners don’t have a good time management plan, so they often mix their work hours with their personal time. This practice is fine in some ways, such as when you are just getting started. But you need to split between your work hours and your personal hours when you have your online business going for quite some time, even though you are working from home.

How to deal with the time management challenge:

  • Allocate how many hours you would like to work for your online business. You can also have flexible work hours.
  • Know the difference between your personal time and work hours and be mindful of how you use your time.
  • Delegate your work to other people if you can no longer handle the amount of work in your online business by yourself.
  • Use automated tools to help you save more time in handling your online business.
  • Don’t deprive yourself each day for the sake of working for your success, as you still need enough rest and sleep every day.

  • Bad Client Challenge

Sometimes, in your online business, you will meet with bad clients or customers. No matter the type of your business, there will always be people who are irritating for you to deal with. Also, there are some instances when you need to meet bad clients who don’t pay for the work you have done. This can be a problem, and it’s a common challenge any online business beginners need to deal with.

How to deal with the bad client challenge:

  • Let no one demand work from you for free, whether it’s under the guise of free sample, free trial, and so on.
  • Ensure that you are working only with credible clients that always pay for your work, otherwise you will need to charge them upfront.
  • Prepare a good payment gateway for your online business, so that people can trust you with their money without complaining.
  • You should also prepare the testimonial page on your site to feature the satisfied clients you have served before.
  • Aim to work with the long-term clients. This will minimize the chance for you to meet with bad clients that won’t pay for the work you have done.

  • No Result Challenge

Sometimes, running an online business is not always a breeze. You might get plenty of orders this month, but you might get almost none the next month. It’s the difficulties common in online business, or even in any type of business. You can’t expect sales to always come your way all the time. Sometimes, your business will be slow, and it might not earn you enough income. You might think that your business failed if you keep having no result month to month, but you still need to deal with this situation.

How to deal with the no result challenge:

  • Expand your promotion so that you can reach more people.
  • Keep improving your products and services to attract more people to you.
  • Try providing discounts or special offers to attract new customers to your business.
  • Improve your customer service quality.
  • Motivate yourself to keep going despite challenges, while keeping your hard work in what you’re doing.

  • Low Quality Work Challenge

Clients might think that your online business provides low-quality products and services, so they might complain a lot about it. In case of service-based business, your clients might think that your work is of inferior quality or doesn’t meet with their expectations. Clients might expect more, while you only deliver mediocre work results. This is one challenge most online business owners have, and those who are new to this business will experience this challenge more.

How to deal with the low-quality work challenge:

  • Listen to the feedback of your clients and customers and improve your work quality based on what you’ve learned.
  • Use tools that can help you improve your work quality from time to time.
  • Offer clients to fix your work and point out your mistakes.
  • Provide better customer service to give the clients better satisfaction.
  • Learn to get better at what you are doing by joining courses, reading books, taking part in seminars, and so on.

  • Too Much Expenses Challenge

Just like any other business, online business might require a lot of money for you to spend on it. There are various costs associated with running an online business. For instance, the costs of building a website, the costs of online promotion, the costs of hiring virtual assistants and freelancers, and so on. These costs can add up fast, and you will end up spending too much money on your online business before getting any results.

How to deal with the too much expenses challenge:

  • Create a budgeting plan for the online business expenses you would like to spend each month.
  • Don’t rush into spending money to improve your online business before getting any results.
  • Be sure to have a healthy cash flow in your online business.
  • Make sure that your expenses are smaller than your income.
  • Give your online business a time to earn and grow before adding any improvement to it.



These are the common online business challenges and how to deal with them. As an online business owner, challenges will always come to your business. Your determination is important to keep your business running despite all these challenges. Sometimes, you can also learn from the mistakes you’ve made in running your online business.

The important thing to keep in mind is not to get intimidated with all these challenges. Instead, use them as your motivation to keep your online business growing.

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